Alan RotaryDistRot2

Becoming a Better Listener Can Help Grow Your Business!

I help businesses grow by enabling their people to excel. My specialty is coaching people to become better at LISTENING, MARKETING & CULTURE.  I’m an executive coach, trainer & speaker who coaches people to become better listeners, who, as a result become better at influencing others. I also coach leaders how to move from cultures of control to cultures of empowerment — resulting in highly motivated employees. My books Getting the Fish to Swim to YOU & Keeping Them in YOUR Boat and UpStream reflect my own growth achieved while owning and running successful companies. In today’s chaotic market the key to attracting and retaining customers and quality employees is LISTENING


The Best Customer You NEVER Had!

Customer Relationship

  Word of Mouth Marketing Creates Customers who create customers. How to create a customer who creates customers.  Regardless of your type of business, number of employees or who your … Continue reading

29. October 2013 by Alan
Categories: Uncategorized | Comments Off

Become a Better Listener


  Who’s Listening & How Well…  “Better listeners improve their ability to influence…” says a 2012 Columbia Business School research study, LISTENING AND   ORGANIZATIONAL INFLUENCE, CLICK HERE. The study goes … Continue reading

03. February 2013 by Alan
Categories: Business leadership, Customer Experience, Human Resources, Listening Skills, Marketing, Non-profit, Recruitment & Re, Social Media/Busines | Comments Off

Why EMPLOYERS Don’t (Appear to) CARE…Culture Leadership

Fear of Culture Change

Culture Leadership and Employees Caring Recently, I published a blog titled:  “How to Get EMPLOYEES to CARE.” I received several emails from readers who shared experiences and examples of “employees” who cared,  but “employers” who didn’t. To all who sent emails, … Continue reading

26. September 2012 by Alan
Categories: Business leadership, BuyButtons, Customer Experience, Human Resources, Marketing, Non-profit, Recruitment & Re, Social Media/Busines, Uncategorized | Tags: , , , , , , , | 33 comments

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